Privacy notice — Rapid Navis

Updated 15 November 2026. Rapid Navis is created by Ankit Singhai. Product support and privacy requests are available through DDG Contact Us. Include “Rapid Navis” in your request. DDG provides the public website and company support connection; Autodesk supplies account authentication and Cloudflare hosts activation and update infrastructure.

Autodesk activation and local storage

Rapid Navis uses Autodesk browser sign-in for online activation. The Autodesk account must match the account signed into Navisworks. The activation/support email comes from that authenticated Autodesk profile and cannot be edited in the activation form. Email or display name alone does not authorize a license, verify company membership, or determine an Autodesk subscription entitlement. Rapid Navis never receives your Autodesk password.

The add-in sends its random installation ID, installation timestamp, opaque Autodesk host account ID, add-in version and Navisworks version to the activation backend. The backend uses the authenticated Autodesk profile identifier, name and email to issue a signed activation code. Phone/WhatsApp and company are optional. It stores the activation/contact record, the submitted optional choices, their policy version and time, and the app/host versions. A private publisher dashboard can display these records. Legacy records may contain a separately entered contact email; new online activations use the Autodesk profile email.

Windows local activation state contains installation identity/timestamp, account ID, email, signed activation code and reporting preferences. An optional reporting credential is protected using Windows CurrentUser data protection. Existing signed activation codes remain supported after upgrading; an online activation does not require replacing valid shortcut settings. There is no private product signing key in the add-in.

Activation is perpetual and can be used offline after issuance while the local Autodesk identity matches. It does not query or license your Autodesk subscription. Removing server records does not revoke a previously issued offline activation code.

Optional analytics and product email

The browser activation form initially selects both optional analytics and product-update/offer email choices. You can uncheck either before submitting, and activation works with both unchecked. Only the submitted choices are saved. Upgrading the add-in does not automatically change an existing user's preferences. Product emails use the Autodesk profile email; recording the preference does not itself send an email.

When analytics is enabled, opening Shortcut Manager can report one manager-use event per Navisworks process, including a random event ID, event type, app version and Navisworks version. The service records its receipt date and links it to the activation record through an opaque reporting credential sent in the authorization header; the server stores a hash of that credential. This is not a log of every shortcut or modeling action. It does not send model files, model names or paths, element IDs, movement history, selected objects, command text, or movement distances to the activation service.

“Disable optional usage reporting” stops local reporting and requests deletion of stored server usage events and the last-use date. If offline, reporting stops locally and the protected credential is retained so withdrawal can be retried. Contact the publisher through DDG to withdraw product-email preference or request access, correction or deletion. We may ask you to demonstrate control of the relevant account.

Shortcut settings, diagnostics and movement history

Shortcut bindings and their recovery backup are stored in the current Windows user's application-data directories. Diagnostics are kept locally and are not automatically uploaded by the activation service. Move by Surface history records element identification and displacement for the current model session in memory; opening a new model clears that session history. A user-triggered export or support submission is separate from automatic activation/analytics collection.

Software update checks

When Shortcut Manager opens, the current update check fetches a public HTTPS release file if its daily check is due; “Check for updates” can check manually. These requests send no model contents, paths, element IDs, email, Autodesk account ID or activation code. A separate local file at %LOCALAPPDATA%\BIMability\RapidNavis\update-preferences.json stores the last check time and dismissed release version. Deleting it resets reminders without deleting activation or shortcuts. Update links open the download page; installation is a separate action after closing Navisworks. A failed update check does not prevent use or change activation.

Providers, security and retention

Autodesk handles sign-in. Cloudflare Workers and D1 host the activation backend and data, and Cloudflare Pages hosts the standalone Rapid Navis information pages at rapidnavis.ddg.global. DDG's company website and contact page use Wix. These providers receive network information such as IP addresses needed to deliver and protect their services under their own policies. Application request logging is disabled for the activation Worker; provider security, backups and account-level logs may have different retention. Records are not publicly listed or sold. Activation session cookies and CSRF/PKCE controls support secure sign-in; sessions expire after ten minutes and daily cleanup removes expired session records.

The current backend retention setting is 365 days. Activation/contact records expire after the latest activation, renewal of activation choices or opted-in manager-use event plus that period. Usage events and imported Marketplace download records expire after 365 days. Imported download records contain download reference, email and date; they indicate download, not actual use. Import is a publisher operation, not automatic ingestion.

Uninstalling preserves local activation and shortcut settings. Local activation remains until its state and recovery backup under %LOCALAPPDATA%\BIMability\ProductState\ are deleted by the user; doing so requires activation again. Shortcut bindings have separate storage and backups. For deletion of server contact, activation or usage records, contact Ankit Singhai through DDG. Applicable rights and lawful processing requirements depend on your location. Preselected optional choices are not a representation that affirmative opt-in requirements in every jurisdiction have been satisfied.